Can I Take My Dog In A Hire Car?

Are dogs allowed in rental cars

A question that is being asked more and more is, Can I Take My Dog In A Hire Car?

In short the answer is YES, I think a lot of people are concerned that they will be charged extra at the time of booking if they inform the supplier that they intend to carry a dog in the car.

There is no additional charge but ALL car hire suppliers will have a section in their terms and conditions about charges for excessive cleaning. Basically meaning if a car is returned covered in dog hair, they may issue a surcharge.

To cover yourself against any such charges, clean the car before you return it. Take it to a roadside car wash for a valet or a DIY job on the driveway will suffice. They don’t inspect the interior with a black light and magnifying glass but if you have cleaned any evidence of a dog (or any pet for that matter) being present then there will be no questions asked.

Top Tips When Carrying Pets In A Hire Car

  • Use some form of seat protector or a blanket to stop hair, fur and dribble getting everywhere.
  • Keep your pets in travel crates where possible.
  • Lay a blanket or protective mat over the bottom of the boot when getting pets in and out to avoid damagaing the paintwork.
  • Thoroughly clean and vacuum the hire car after the last trip with a pet.
  • Ensure the car smells fresh for the next user, a cheap air freshener is about 99p.
  • Treat your hire car as you would treat any new car and always take care when travelling with pets.

If you follow the above tips then you can take your dog or any pet in your hire car without worrying about surcharges. If you have any questions, please let us know.

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One Way Car Hire vs The Alternatives

one way car hire

So the better half has booked us a holiday to Morocco in September, a fantastic deal for the two of us and one child but the only snag is that it means flying from Heathrow. Not the end of the world you might think but all I could visualise was me dragging suitcases full of hair products, make up and fake eyelashes from taxi to train station to hopper bus and more.

Seeing the obvious shock on my face, one of the lads here in the Indigo office suggested I hire a car. The first thought that popped into my head was an expensive One Way Car Hire Charge, but he quickly assured me that there would be no charge. I wasn’t aware but he was right, we can now offer one way car hire from all major cities and airports in the UK with no additional fee for the one way drop off.

The cogs began to work and I started weighing up the pros and cons, of hiring a car versus the alternatives.

Train

So a taxi to the train station would set me back about £12, Train tickets from Trainline.com as of today (22/03/2018) for 2 adults and one child is £122.75 and includes a switch to a tube at Kings Cross station. Not a ridiculous option but with child and eyelashes in tow could be a pain, plus it would set me back approx £145 to get there, before we have bought jelly babies and fizzy pop.

Plane

Flights from Leeds to Heathrow could work but wouldn’t get us there in time for our connecting flight to Morocco. We would need to fly the day before and pay for a hotel which makes it way too expensive. But lets pretend we don’t need a hotel. A taxi to Leeds & Bradford Airport would set me back £10. Flights for the 3 of us from LBA to LHR would cost £190, plus additional baggage charges because the allowance is less than our allowance to Morocco so there will be a few KG’s to pay for (you know, for the 8 pairs of shoes needed to lay by the pool). So lets call it £200 plus possible baggage charges and hours of waiting around. On the plus side, we would be straight in to Heathrow.

Coach

Not really an option for me, hours and hours on a cold smelly coach alongside people with a cold, someone snoring and there is always one with heavy metal busting out of his headphones (usually me). But, we are doing a fair comparison so i’ll include it. To get us there on time would mean leaving Leeds bus station at midnight with a SIX HOUR coach journey ahead. £12 taxi ride to Leeds and £79.65 for 3 coach tickets. That’s £90 ish and 6 hours of crisps, sweets and pop.

Drive My Own Car

Would be my first option before you actually sit and think about it. 3 Suitcases and 3 people will just about manage in a Mercedes A Class but it wouldn’t be very comfortable for the lad in the back. On the plus side the only costs incurred would be fuel and parking. According to journeyprice.co.uk with average MPG it would cost me £36.58 in fuel. The cost to park looks to vary between £69.90 and £118.50 for long stay depending on which terminal we need. Taking the cheaper option, travelling this way is set to cost us £106 ish.

Hire Car With Free One Way

Hiring a larger car would be preferred to make everyone more comfortable. So im looking at at Citroen Picasso, small MPV. Plenty of room for the 3 of us and the eyelash suitcase. A one day rental would cost £65. Collecting in Leeds the day before and returning to Heathrow by the same time on our departure date would cost us nothing extra. Lets use the same fuel cost as before at £36.58 its coming out at about £102 ish.

In Summary

The cheapest option but not by much (The Coach) is also the most uncomfortable in my opinion. The most expensive option (The Plane) would be quick and convenient but also throw up a couple of baggage problems. The choice for me is between driving my own car or hiring one. Hiring one has to be the winner, yes a little bit cheaper (almost not worth mentioning) but more room, and im putting miles on someone elses car, not mine. #WINNING

Not every rental company offers Free One Way Car Hire so you need to shop around, or make it simple and speak to the experts at Indigo Car Hire. I’m glad I did.

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New locations in Eilat, Israel

car hire eilat israel

Eilat is the most southerly city in Israel and is a very popular destination for travellers. Entering via the busy Port and even busier airport. At the tip of the red sea, its bustling nightlife and beautiful beaches mean its popularity is increasing.

We have now secured a supplier covering the Airport, Downtown and Ferry Port and we have some fantastic services on offer.

Eilat Car Hire Services

Debit Card Car Hire: Pay for your rental with a debit card, no need for a credit card here. There are some restrictions in place so please contact us for more information before booking.

Young Drivers: We can offer car rental services in Eilat to those over the age of 21. Restrictions on types of vehicles and how long your licence has been held for do apply.

Low Deposit: We can offer a low deposit of $700 USD, cheap compared to some of the much higher requirements in the area.

Low Excess: Insurance excess on standard vehicles is just $438 USD, again lower than the competition but for peace of mind this can reduced even further with a daily charge.

Additional Drivers: A 2nd driver can be added to your agreement for just $3 USD per day.

Unlimited Mileage: You can travel as far as you like with unlimited mileage and really see what Israel has to offer.

Hiring A Car In Eilat, Israel

If you would like to discuss car hire in Israel or would like to get a quote then please contact us directly on 0113 2899 281, email us at sales@thealternativeagency.co.uk or chat with our reservations team online.

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Our Van Hire Range

van hire with unlimited mileage

We offer several different sizes and types of vans in our van hire range, both big and small suitable for any use you would need it for. We offer Van hire to most locations throughout the UK at an affordable price. Our vans are usually sorted into categories such as small, SWB, LWB, XLWB, Luton. People who regularly use a van may know what these mean but some may be unsure about it so in order to reassure you all we will break it down.


Small Vans

Our small vans typically have a height of 1.2m, a width of 1.45m, length of 1.7m and a weight limit of around 600-800kg dependent on the vehicle. These vans do around 44mpg and each have 2 seats. Here are a few of the example models that we do Vauxhall Combo, Peugeot Dipper, VW Caddy, Ford Connect anything similar to these models is what you could get when hiring a small van.


SWB

SWB stands for short wheel base the dimensions of this are typically a height of 1.4m, width of 1.7m and a length of 2.4m with a weight limit of 900-1150kg its slightly bigger than the small vans with 3 seats aswell. The typical models for SWB vans are Ford Transit SWB, VW Transporter SWB and Vauxhall Vivaro SWB.


LWB

As you may have guessed LWB means long wheel base, which is again slightly bigger than the SWB. A Height of 1.7m and width the same with a length of 3.35m and a load weight of around 1200-1500kg and 3 seats. The example models stated are Ford Transit LWB, Renault Master LWB and Maxus LWB or something similar to them.


XLWB

Extra-long wheel base XLWB this is pretty much the same as LWB with the addition of 0.1m height but with a length of around 4.0m but the same amount of load weight allowance, its pretty similar to LWB just longer and also have 3 seats. The example models are Ford Transit XLWB and Mercedes Sprinter XLWB. XLWB are the largest panel vans we have to distribute.


Luton

These are basically normal vans used for moving house and moving storage typically. It is much bigger than the panel vans and has 2.2m height, 2.0m Width and 4.0m length with the ability to carry the weight of 1200-1600kg. The example models have 3 seats and include Ford Transit LDV, Maxus LDV, Renault Master LDV.

If you want to hire a van from Indigo then you MUST call us on +44 (0)113 880 0748 or email us at sales@thealternativeagency.co.uk in order to find out the full details of your specific van. We work with over 550 suppliers so we can arrange many different types of vans for your specific needs and requirements.

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What does insurance excess mean?

Insurance Excess

What’s the difference between ZERO EXCESS (Super CDW) and Excess Damage Refund Cover?

Understandably, one of the most deterring and confusing parts about hiring a car is understanding insurance and insurance excess. What cover the car comes with and exactly what the excess is. It’s very easy to get caught up in lots of complicated jargon and terminology when all you want to know is how much you are covered for. Here is a quick and easy guide to car hire insurance.

What exactly does “excess” mean?

The insurance excess is basically what you are liable for if the car is damaged. When hiring a car, it will always come with a policy that cover’s you up to the insurance excess, so for example, in the UK most cars come with £1000 excess. Meaning that if the car is totalled you’d be liable for £1000. This works the same as your own car insurance, if you are involved in an accident you will have to pay an initial amount towards each claim.

You wouldn’t be charged this amount for any minor damage to the car however. This is just the maximum you could be charged, so if the car is just scratched a little you’d just be charged for that scratch.

Am I able to cover this insurance excess?

Certainly, there are multiple ways to cover this to prevent you from being out of pocket if the car is damaged. The main two options you have are Super CDW (super collision damage waiver), also known as zero excess insurance, and excess reimbursement insurance, also known as damage refund insurance.

Which option is best for me?

This really depends on what suits you, as they both have their positives and negatives:

Super CDW zero excess insurance is a lot simpler than it sounds, it basically just means that when you take this your excess is reduced to a lower amount, or even zero. Meaning you don’t pay anything if the car is damaged. It is the more expensive of the two however, as it is often £25 / 25 EUR per day and is arranged with the supplier directly when collecting the car.

Excess reimbursement insurance works by refunding you anything you are charged for damage to the vehicle. So if you crash the car for example and are charged £1000 excess, you’d pay this and then be refunded in full afterwards. Though more cumbersome this option is a lot cheaper at usually just £3.99 per day, with the option of policies covering you for any hires in a year for just £39.99.

It’s worth mentioning too that both of these are OPTIONAL, if you are fine with just having an excess you don’t have to take any extra insurance at all if you don’t want to. Some companies will do what they can to get you purchase the extra insurance but you do not have to.

Hopefully this has managed to clear everything up for you, but if you have any questions regarding excess / insurance, just give us a call on 0113 88 00 748 or email us at sales@thealternativeagency.co.uk.

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Hiring a Car Without a Credit Card in Auckland

Hiring a car without a credit card in Auckland could now not be easier with a new addition to our supply list. Already a popular service of ours, we are always looking to provide our customers with more choice when it comes to using a debit card to rent a car instead of a credit card. Auckland Airport in New Zealand is now one of those locations with a choice of offers available.

Whilst we have the standard payments methods of Visa Credit Card, MasterCard Credit Card and American Express we can also accept Visa debit cards and Mastercard debit cards. Not only for the payment of the car but also for the security deposit that is required on arrival.

These services are also offered from various other locations in New Zealand

In addition to our unique payment methods we make a full list of optional extras available at the rental counter, Baby seats, GPS Hire and additional drivers.

We also offer a free 2nd driver, so for those that are wanting to share the driving whilst hiring a car they will be subject to no additional charge for doing so.

A frequent question that is asked at this location is surrounding the subject of drivers ages, both the upper and lower age limits. The most frequent being:

Can I hire a car if under the age of 25 in Auckland?

The answer to this question is most definitely yes, the next question that generally follows suit is, is there an extra charge to hire when you are under 25? The answer to this question is NO, we offer car rental to drivers under the age of 25 without any additional surcharge, to be clear that is free of charge, this is subject to the drivers being 21 years of age or over.

We are also frequently asked which size of car is recommend to hire in Auckland and if they are any restrictions to what cars can be hired without a credit card, the answer to this generally comes as a result how far you are travelling and how many people are in the vehicle and how much luggage is present, but we offer a full range of vehicles to suit every persons needs, economy sized vehicles with either 2 or 4 doors moving through to the compact / intermediate range of vehicles and then onto 7 seat MPV minivans and four wheel drive vehicles all of which can be hired without the need for a credit card for the security deposit.

If you would like to learn more about these services and ultimately take advantage of them, please get in touch and one of our experts can guide you through the process.

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Do you use a Trusted Supplier for Car Rental?

Why is it important to use a trusted supplier when looking for a debit card rental?

The obvious reason to choose a trusted supplier is to assure that you will not be required to present a credit card at the desk. Often you will see a company advertise that they will accept debit cards and happily take it for the rental cost. Yet when you arrive you find out that you will need a credit card for the deposit – not with us! Through the arrangements we have set up at Indigo Car Hire with our trusted suppliers. We can ensure that a credit card will not be needed for any step of the rental process.

No Surprises with a Trusted Supplier

Often when you arrive at the airport with just a debit card you end up being forced to take out additional insurance that wasn’t specified in the quote. When you get a debit card quote from us here at Indigo we guarantee that the amount quoted will be the amount you pay with no hidden or extra fees awaiting you at the airport. Having to go through the hassle of bartering with the supplier over unforeseen costs can really ruin the start of your holiday. Therefore it is important to us that all necessary fees are outlined from the start.

We have an option for you – no matter the niche!

In addition to hiring with a debit card, many people looking to hire have specific needs / requests that suppliers often cannot fulfil. We have managed to secure many options for people not only just hiring with a debit card – but also for young drivers, senior drivers, people looking to hire with points/convictions, low deposit options and countless more in conjunction with debit card car hire. If this describes you then just get in touch us at Indigo so we can book you with the supplier that’s right for you.

Round the Clock Support

And lastly, perhaps the most important reason that you should choose a trusted supplier is to make sure that everything runs smoothly throughout the hire from collection to return. Which can be notably tricky when hiring with a debit card. With Indigo being the highest rated company in car rental on Trustpilot, it is obvious that we go out of our way to put you with a supplier that can take care of your every need and make the whole process so much more straightforward – allowing you to focus on enjoying your holiday instead! We do this by placing you with the supplier that will best fit your needs and offering you 24-hour assistance should you require anything.

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Winter Tyres Included, No Extra Cost!

Winter Tyres

When Are Winter Tyres Included At No Cost?

Its that time of year when Winter Tyres can be a good addition to any journey, especially when hiring an unfamiliar car.

Many of us may decline this as an optional extra when there are charges involved because ultimately, cost is very important to us. Some countries will make them a requirement during the winter period and in this instance they will come free of charge. If you are unsure then please ask, we have direct access to the suppliers find answers to your questions.

We have now been made aware that one of our biggest suppliers have announced that winter tyres will be on every vehicle supplied between 1st November and 31st March in both Norway & Iceland. Whether a legal requirement or not, they have made the decision for the safety of their customers and other road users.

If you are hiring a car in winter and want to ensure you are getting the very best package available including winter tyres. Please get in touch, call: 0113 880 0748, email: sales@thealternativeagency.co.uk or chat with us online. Our team will ensure you book with the best supplier that suits your requirements.

Important Information

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Chambery Airport Car Hire, Ready & Waiting

chambery airport car hire

Chambery Airport Car Hire just became much easier with Indigo Car Hire. We welcome a new supplier on board which means we can offer better deals, inclusive packages and make car hire more accessible in Chambery.

If you are heading to the Alps or any winter resort then we have you covered with winter tyres. These come included where needed and ensure we stay as safe as possible on the roads.

Those of us above a certain age may have found it difficult in the past when wanting to hire a car. Well not anymore, we can arrange rental cars at Chambery Airport right up until your 99th birthday.

Chambery Airport is used as a gateway into northern Italy and southern Switzerland. This can be arranged free of charge with prior notice providing the vehicle is returned back to the country it was collected from.

Low deposits can be arranged for Chambery Airport Car Hire, typically between the cost of a tank of fuel up to 250 Euros. Compare this to the typical 1000 Euro deposit and you are already onto a winner.

And by far our most popular offering, you can now pay for Chambery Airport Car Hire with a debit card. Gone are the days when you needed a credit card to travel. Hire a car with Indigo at Chambery Airport and thousands of other locations and you can pay with your debit card.

To arrange a quote or to book a vehicle, always speak to one of our specialists. We will ensure you get the best package available to suit your needs. Call us, Email or chat with us online and let our service speak for itself.

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Debit Cards Accepted At Strasbourg Airport

Car Hire Strasbourg Airport

We have a new location to add to the list in France, Strasbourg Airport on the border with Germany is now open and on top of all of the usual offerings, you can also pay with your debit card.

Exploring North East France & South West Germany without a credit card is now a possibility for most. Debit cards have been accepted in France for sometime now but Strasbourg Airport is the latest addition to this list.

Other Offers At Strasbourg Airport

We have various other offers available at Strasbourg Airport. Not all necessarily with the same supplier meaning they may not be available together on the same rental. To double check it is always best to contact us before making a booking.

Young Drivers: You can hire a car from the age of 18, unfortunately this does attract a fee.
Older Drivers: You can hire a car up to the age of 99 years old.
Cross Border Hires: Take your vehicle across the border in to Germany or beyond. However, vehicles must be returned to the collection location.
Low Deposits: You can hire a vehicle in Strasbourg with a deposit as low as 250 EUR.

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