Congestion Charge & Hire Cars: Everything You Need To Know

You will have to pay the daily charge if you drive within the (CCZ) London Congestion Charge zone between 7am & 6pm, Monday to Friday.

This also applies to hire car drivers, if you are collecting/returning a vehicle within the CCZ or travel within it at any point during your rental. You are liable for the charge and should follow the same instructions as if it were your own car. Failure to pay may result in an administration charge on top of the fine you may receive.

If you are intending to hire a car and will be travelling into the CCZ regularly, then it will be worth asking your supplier for a rental vehicle that is exempt from the charges. See more below..

What is The CCZ?

The current London congestion charge zone covers the area within the London Inner Ring Road which includes both the City of London and also the West End. Although primarily a commercial area, out of London’s population of near 9,000,000 there are over 130,000 residents within the CCZ.

Click Here For A Map

Starting at the northernmost point and moving clockwise, the major roads defining the boundary are Pentonville Road, City Road, Old Street, Commercial Street, Mansell Street, Tower Bridge Road, New Kent Road, Elephant and Castle, Kennington Lane, Vauxhall Bridge Road, Park Lane, Edgware Road, Marylebone Road and Euston Road (other roads fill the small gaps between these roads). Signs were erected and symbols painted on the road to help drivers recognise the congestion charge area.

What Times Are The Charges In Force?

The CCZ is active between the hours of 07:00 and 18:00 Monday to Friday. It is not active on Weekends, Bank Holidays (England) and from the 25th December (Christmas Day) to the 1st January (New Years Day) inclusive.

How Much Is The London Congestion Charge?

The standard charge is £11.50 per day if paid by midnight on the day you enter the CCZ. if you pay by the end of the following day then this increases to £14.

You can reduce this charge by setting up an account with CC Autopay. This is an automated system that allows you to register up to 5 vehicles and pay monthly for all travel within the CCZ. Consequently, this reduces the charge to £10.50 per day per vehicle.

If you have more than 5 cars to register or a business you can register with Fleet Auto Pay. By doing this you will be charged £10.50 instead of £11.50.

Failure to pay will result in a Penalty Charge Notice for £130, this can be reduced to £65 if paid within 14 days, but will increase to £195 if it remains unpaid after 28 days.

How To Pay The Congestion Charge

You can pay the congestion charge online via the TFL website up to 90 days in advance of your expected journey, on the day of travel or by midnight on the following day.

As well as online, you can pay the Congestion Charge via CC Auto Pay, by telephone, by text message or using the new smartphone app.

CCZ Exemptions, Discounts & Refunds

Refunds are usually available to those who pay in advance and whose plans change. Reimbursements are available to NHS patients who are assessed to be too ill to travel by other means (this will need to be substantiated), NHS staff and fire fighters using vehicles on official business. Residents living within a specified distance or inside the CCZ are eligible for a 90% discount which is charged via CC Autopay.

Do I Need To Pay The Congestion Charge?

The automated system gives free travel to registered vehicles which meet certain emission requirements.

  • Vehicles that emit 75 g/km or less of CO2 and meet the Euro 5 emission standard
  • Vehicles with nine or more seats
  • Motor-tricycles
  • Two-wheeled motorcycles (and sidecars)
  • Mopeds
  • Accredited breakdown companies and roadside recovery vehicles
  • All-electric vehicles (BEVs)
  • Eligible plug-in hybrid electric vehicles (PHEVs)

If you drive a plug-in electric drive vehicle, you will qualify, if your vehicle is registered with the DVLA and is on record with a fuel type of “electric”. Alternatively, if your vehicle is a “plug-in hybrid” and it is on the Government’s list of PHEVs eligible for the OLEV grant you will qualify.

Examples Of Cars Exempt From London Congestion Charge

Here are some examples of no congestion charge cars. With that been said, this is not a full list so make sure to research yourself if you want to find out more.
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One Way Car Hire vs The Alternatives

one way car hire

So the better half has booked us a holiday to Morocco in September, a fantastic deal for the two of us and one child but the only snag is that it means flying from Heathrow. Not the end of the world you might think but all I could visualise was me dragging suitcases full of hair products, make up and fake eyelashes from taxi to train station to hopper bus and more.

Seeing the obvious shock on my face, one of the lads here in the Indigo office suggested I hire a car. The first thought that popped into my head was an expensive One Way Car Hire Charge, but he quickly assured me that there would be no charge. I wasn’t aware but he was right, we can now offer one way car hire from all major cities and airports in the UK with no additional fee for the one way drop off.

The cogs began to work and I started weighing up the pros and cons, of hiring a car versus the alternatives.

Train

So a taxi to the train station would set me back about £12, Train tickets from Trainline.com as of today (22/03/2018) for 2 adults and one child is £122.75 and includes a switch to a tube at Kings Cross station. Not a ridiculous option but with child and eyelashes in tow could be a pain, plus it would set me back approx £145 to get there, before we have bought jelly babies and fizzy pop.

Plane

Flights from Leeds to Heathrow could work but wouldn’t get us there in time for our connecting flight to Morocco. We would need to fly the day before and pay for a hotel which makes it way too expensive. But lets pretend we don’t need a hotel. A taxi to Leeds & Bradford Airport would set me back £10. Flights for the 3 of us from LBA to LHR would cost £190, plus additional baggage charges because the allowance is less than our allowance to Morocco so there will be a few KG’s to pay for (you know, for the 8 pairs of shoes needed to lay by the pool). So lets call it £200 plus possible baggage charges and hours of waiting around. On the plus side, we would be straight in to Heathrow.

Coach

Not really an option for me, hours and hours on a cold smelly coach alongside people with a cold, someone snoring and there is always one with heavy metal busting out of his headphones (usually me). But, we are doing a fair comparison so i’ll include it. To get us there on time would mean leaving Leeds bus station at midnight with a SIX HOUR coach journey ahead. £12 taxi ride to Leeds and £79.65 for 3 coach tickets. That’s £90 ish and 6 hours of crisps, sweets and pop.

Drive My Own Car

Would be my first option before you actually sit and think about it. 3 Suitcases and 3 people will just about manage in a Mercedes A Class but it wouldn’t be very comfortable for the lad in the back. On the plus side the only costs incurred would be fuel and parking. According to journeyprice.co.uk with average MPG it would cost me £36.58 in fuel. The cost to park looks to vary between £69.90 and £118.50 for long stay depending on which terminal we need. Taking the cheaper option, travelling this way is set to cost us £106 ish.

Hire Car With Free One Way

Hiring a larger car would be preferred to make everyone more comfortable. So im looking at at Citroen Picasso, small MPV. Plenty of room for the 3 of us and the eyelash suitcase. A one day rental would cost £65. Collecting in Leeds the day before and returning to Heathrow by the same time on our departure date would cost us nothing extra. Lets use the same fuel cost as before at £36.58 its coming out at about £102 ish.

In Summary

The cheapest option but not by much (The Coach) is also the most uncomfortable in my opinion. The most expensive option (The Plane) would be quick and convenient but also throw up a couple of baggage problems. The choice for me is between driving my own car or hiring one. Hiring one has to be the winner, yes a little bit cheaper (almost not worth mentioning) but more room, and im putting miles on someone elses car, not mine. #WINNING

Not every rental company offers Free One Way Car Hire so you need to shop around, or make it simple and speak to the experts at Indigo Car Hire. I’m glad I did.

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Car Hire With Debit Card at Birmingham Train Station

Car Hire With Debit Card at Birmingham Train Station

Newsflash Car Hire With Debit Card at Birmingham Train Station

Indigo Car Hire is happy to announce that starting with 1st of September, Car Hire With Debit Card at Birmingham Train Station will be available when booking with us.

The rental office and the pickup point will be located just outside of the train station in less than a 5 minutes walk.

New Street station is the main railway station in Birmingham. Located in the central part of the city, Birmingham Train Station is a major hub for both long distance and local trains.

It accommodates approx. 39 million passengers every year and is considered the 7 busiest railway station in the UK.

Car Hire With Debit Card at Birmingham Train Station is the second deal we secured in Birmingham. We also offer our specialist services at Birmingham airport.

So no matter how you arrive in Birmingham (by air or by train), a car rental using just a debit card would be easily accessible when booking with Indigo.

Besides the usual debit cards accepted, at Birmingham New Street Train Station our partners accept also Electron, Solo, Switch, Postepay and Union Cards as well.
If your debit card type wasn’t mentioned above, please give us a phone call and we can find out whether it can be accepted or not.

Birmingham Train Station Debit Card Car Hire Requirements

Car Hire With Debit Card at Birmingham Train Station is not available online. To make a booking, you must call our office and discuss with our reservation agents.

Another requirement is that the deal is available only for inbound passengers. This means that return train/flight must be shown at the rental desk when the car hire is collected.

The last requirement in our list, refers to the car rental extra insurance, which is mandatory. The rental supplier will not release the car hire without that.
On the other hand, in case of an accident, this gives the customer peace of mind. It reduces both the excess and the rental deposit to zero.

For more information about Car Hire With Debit Card at Birmingham Train Station, or in any location in UK, please contact us over the phone on +44 (0)113 880 0748 or via email on sales@thealternativeagency.co.uk

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Car Hire With Debit Card At Belfast City Airport

Car Hire With Debit Card At Belfast City Airport

Newsflash: Car Hire With Debit Card At Belfast City Airport will be available at Indigo Car Hire starting with 2017.

This year brings amazing news from Indigo Car Hire. Car Hire With A Debit Card at Belfast Airport will be available from January 2017. Car hire using debit cards in Belfast was, until now available only at Belfast International. We are expanding our specialist services in Northern Ireland also at Belfast City Airport. Belfast City Airport is a single-runway airport located just 3 miles away from Belfast city centre and is also known as George Best airport.

Debit Card Car Hire At Belfast City Airport has never been easier. Simply contact Indigo Car Hire, explain your requirements and we will find you the right supplier for you. We’ll do all the leg work!

Debit Card Car Hire Requirements

As the debit card deals we are offering are not available online, for bookings please contact our reservation agents at sales@thealternativeagency.co.uk

Car Hire With Debit Card At Belfast City Airport is available only for inbound passengers. So, a return flight ticket is needed at the car rental desk.

Car Hire At Belfast City Airport without a credit card can only be arranged only if the extra insurance is taken. The extra insurance will reduce both the excess and the deposit to zero.

Belfast City Airport is one of those UK locations where we accept most of the debit card types. Apart from the usual debit cards like Visa and MasterCard, we accept also Electron, Solo, Switch, Postepay and Union Cards as well. If your debit card type wasn’t mentioned above, please give us a phone call and we can find out whether it can be accepted or not.

For more information about using Debit Cards At Belfast City Airport, or in any location in the UK. Please contact us over the phone on +44 (0)113 880 0748 or via email on sales@thealternativeagency.co.uk.

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Car Hire With Debit Card In Edinburgh Central

Car Hire With Debit Card In Edinburgh Central

News Flash Car Hire With Debit Card In Edinburgh Central

This fall Indigo Car Hire is committed to make available our specialist services to as many locations as possible.
By this, we want to extend our special debit card services to locations where it wasn’t possible before.

Cards like Visa Electron, PostePay, Switch or Union Pay are not accepted by most of the car rental suppliers in the UK.
However, thanks to the partnerships we made, hiring a car using one of the debit cards mentioned above is not impossible anymore.

Therefore we proudly announce that Car Hire With Debit Card In Edinburgh Central will be available starting with November 1st.

Our partner’s branch is located just 1 mile away from Edinburgh Waverley Railway station, so if you are travelling by train and you’re looking to hire a car using debit cards you can count on Indigo Car Hire.

As we promised, besides the usual debit cards accepted, at the Edinburgh Central branch our partners accept also Electron, Solo, Switch, Postepay and Union Cards as well.
If your debit card type wasn’t mentioned above, please give us a phone call and we can find out whether it can be accepted or not.

Edinburgh Central DEBIT CARD CAR HIRE REQUIREMENTS

Firstly, we need to mention that Car Hire With Debit Card In Edinburgh Central is not available when you book online. You must call our office in order to secure the booking.

In order to accept the debit card payment, the extra insurance is mandatory. This will reduce your car rental deposit and excess to zero as well.

Secondly, you need to be aware of one restriction set in place by our partners. This specialist service is available only for inbound passengers, which means you must show a return ticket to the car rental desk.

For more information about Car Hire With Debit Card In Edinburgh Central, or in any location in UK, please contact us over the phone on +44 (0)113 880 0748 or via email on sales@thealternativeagency.co.uk

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Car Hire With Debit Card at Manchester Train Station

Car Hire With Debit Card at Manchester Train Station

Newsflash Car Hire With Debit Card at Manchester Train Station

We are happy to announce that starting with mid October, Car Hire With Debit Card at Manchester Train Station will be available via Indigo Car Hire.

Manchester is the second most important city in England and an important tourist destination.
As you are probably aware, at Manchester Airport we are offering some pretty special and unique car hire deals. Our offers include the acceptance of many debit card types which no other company accepts.

Starting from the 10th of October, we are happy to announce that we are offering our top debit card deals also from Manchester Piccadilly Train Station.
So if you plan a trip to Manchester after this date and you’re looking to hire a car without credit card at Piccadilly Train Station, feel free to contact us.

Besides the usual debit cards accepted, at Manchester Piccadilly Train Station our partners accept also Electron, Solo, Switch, Postepay and Union Cards as well.
If your debit card type wasn’t mentioned above, please give us a phone call and we can find out whether it can be accepted or not.

Manchester Train Station Debit Card Car Hire Requirements

Just like most of our deals when it comes to debit card acceptance, Car Hire With Debit Card at Manchester Train Station also comes with few requirements.

First of all we want to mention that you must call our office in order to book a car hire. This specialist deal is not available when you book online.

The first requirement is that among the usual documents required at the car rental desk, you must also present the return ticket. The ticket may be either a train or an air-plane one.
So, this deal is available only for inbound passengers.

The second requirement, refers to the car rental extra insurance which is mandatory, if you want to use the debit cards.
The good news is that the extra insurance reduces your car rental deposit and the excess to zero.
So, Car Hire With Debit Card at Manchester Train Station comes with a Zero Deposit and Zero Excess.

For more information about Car Hire With Debit Card at Manchester Train Station, or in any location in UK, please contact us over the phone on +44 (0)113 880 0748 or via email on sales@thealternativeagency.co.uk

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Fuel Deposit Changes in the UK

Fuel Deposit Changes in the UK

Flash news: Fuel Deposit Changes in the UK

Our customers are hiring cars, mostly when they go on holiday. The car rental deposit, sometimes can become an issue as it can diminish your holiday budget.

Indigo Car Hire is one of the few companies in the UK who manages to offer to its clients car hire with No Deposit, Low Deposit and even with Fuel deposit.

The fuel deposit deal we use to offer all over the UK till recently, stopped starting with 1st of June.
One of our partners and main car rental suppliers in UK changed its policies and this offer is no longer available.

However, we are still offering this in certain locations in:

The fuel deposit policy, which we used to offer in UK, was very beneficial for our clients. It helped to secure the car rental with just a tank of fuel (£60-£80) which was released if the car was returned with the tank full.

However, the news are not as bad as they sound, as we are still able to offer zero deposit in multiple locations around the country and also a low deposit deal with national coverage.

If you are interested in any of our low deposit deals in UK or abroad, feel free to contact our reservation team on +44 (0)113 880 0748 or via email on sales@thealternativeagency.co.uk and they will present you the best options available.

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My photo card license has expired can I still rent a car?

My photo card license has expired can I still rent a car?

My photo card license has expired can I still rent a car?

Recently we received an enquiry from a client who’s driving photo card licence is expired and he wanted to hire a car.
This was the actual question: “My photo card license has expired can I still rent a car?”

Many ex-pats are returning home specially during the cold season, for spending their holidays or for longer periods of time. Abroad there is no way to change your out of date British photo card licence.

If you want to hire a car, normally most of the car rental companies in the UK won’t be able to help you with that.
Before the counterpart was abolished, there were more companies who were able to help on this matter, but since the old system was changed it became more and more difficult.

Luckily, our car hire experts have dealt with this before and managed to come to an agreement with some of our suppliers on this matter and made this type of deals possible.
So our answer is: Yes! Here at Indigo Car Hire, you will be able to hire a car in UK even if your driving licence photo card is expired.

However there are few things you should bear in mind:

bullet This deal isn’t available countrywide, but only in few main locations across the country.
See bellow few of the locations where you can hire a car with an expired photo card driving licence. To find out if it’s available also in your location, give us a phone call and discuss with our reservation agents.

bullet You will need to be able to provide a DVLA share code, and as long as your driving licence is clean, we can arrange the car hire for you.
In case you dont know how to proceed in order to obtain the share code on the DVLA website.

For more information about Car Hire in UK with an expired photo card license, please contact us over the phone on +44 (0)113 880 0748 or via email on sales@thealternativeagency.co.uk

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Young Drivers Car Hire at Manchester Airport With No Extra Fee

Young driver car hire changes from 1st of January

News Flash Young Drivers Car Hire at Manchester Airport With No Extra Fee

November comes with some great news for our young customers.
Few weeks ago we announced our amazing deals for young drivers in the South West England and now we are extending this deals also at Manchester Airport and Northwich.

So starting from this month till the end of the year Indigo Car Hire offers: Young Drivers Car Hire at Manchester Airport With No Extra Fee.

Due the fact that the rules are changing very often when it comes to young drivers, we are not able to guarantee that this deal will be available also in 2016.
Therefore we advise all of you to book your car hire in advance to avoid the no availability or high prices during the festive period.

Young drivers car hire without extra charge at Manchester Airport was available also in the past with Indigo, but due to insurance restrictions it was stopped by our partners.

Manchester airport is the third largest airport in the UK and a very important travel hub.
Being able to offer this deal, even if it’s for the XMAS holidays period only it’s very important for our customers.

Manchester Airport Young Driver Car Hire Conditions

The rental conditions are a bit different than in the South West England.
To qualify for this offer you must be 23 years old or older and you must have a clean driving licence for at least 2 years.

Just like for all our young driver offers, in order to book a car hire at one of the locations mentioned above you must call our reservation agents, as the deals are not available when you book online.

More than that we managed to make this deal work also for those who don’t own a credit card. Yes this is correct, if you are a young driver 23+ and you’re looking to hire a car with debit card at Manchester Airport or Northwich, Indigo Car Hire can help you with that.
As usual when it comes to debit cards acceptance, you must know that in this case we accept Visa Debit and Mastercard only.

For more information about Young Drivers Car Hire at Manchester Airport With No Extra Fee, please contact us via email on sales@thealternativeagency.co.uk

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Young Drivers Car Hire in South West England Without Extracharge

Car hire for new drivers

News Flash Young Drivers Car Hire in South West England

UK young drivers have now a good reason to be happy because Indigo Car Hire managed to arrange an amazing and quite unique deal for them: Young Drivers Car Hire in South West England without extra charge.
Yes this is true, no extra charge for your car rental in any location in the South West England.

Why is this young driver car hire deal unique?

bullet Because for more than a year due to insurance restrictions all major car rental companies applied a fee to all young drivers 21+.

Whatever company you’ll go to, they will extra charge you at least £25 and maximum £35 when you’re hiring a car with them.

Well, this is about to change if you’re 21+ and if you’re driving for two years with a clean driving licence and you want to book a car in South West England.

bullet Because this deal is also available if you are going to pay with a debit card. Yes, we accept also debit cards and third party payments.

However there are certain restrictions in regards to the debit cards accepted and you must check with our reservation agents if you debit card is accepted.

bullet Because this amazing deal is available at top locations in the South West England

  • Young Drivers Car Hire Exeter
  • Young Drivers Car Hire Hedgeend
  • Young Drivers Car Hire Honiton
  • Young Drivers Car Hire Plymouth
  • Young Drivers Car Hire Southhampton

bullet Because we can deliver your young driver car hire to your door. If you are located outside of the cities we mentioned above, we can deliver the car hire to you.

However, the delivery service is available only for 7 days + rentals.
So if you are looking to hire a car for a week or more in the South West England, we can deliver.
Our delivery service also covers all the train stations in Cornwall and Devon plus the airports in the area.

bullet BecauseYoung Drivers Car Hire in South West England comes also with a Low Deposit. The deposit which is required to hire a car with us in the South West England is only £250.

In our experience, this kind of deposit, considering the restrictions applied to the young drivers rentals is very low.

bullet Because you can hire a guaranteed vehicle and not any vehicle but a Toyota one.
Here are few of the models we can supply:

  • Toyota Aygo
  • Toyota Yaris
  • Toyota Auris
  • Toyota Avensis
  • Toyota Prius
  • Toyota Verso

… and many others

For more information about Young Drivers Car Hire in South West England without extra charge, please contact us over the phone on +44 (0)113 880 0748 or via email on sales@thealternativeagency.co.uk

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