Refund For Unused Days

When you book a hire car we make sure that you are aware that will not be refunded for any unused days that you have booked it for no matter the duration. This is really inconvenient and it’s not one of our rules its one with our suppliers, it’s unfortunate but although it may seem like it’s unfair to not be given your money back when you return it early, there is good reason for it.

The reason you don’t tend to get refunds for unused days is because the rate scales, as an example if you were to book a car for 10 days it could work out similar to that of 8 days since there may be an offer on for a 10 day period, then if you were to return it after 8 days how would they be able to calculate how much you get back as you technically shouldn’t get any but if they refunded you it would have to be the rate divided by the 10 days with then giving you two days of it back. This is the issue when people return it early so thereforecar hire companies just warn people not too and to keep it for the full duration as it’s easy to do so.

We have however managed to find a supplier who will allow a refund for unused days for our customers. They do this by scaling the rate so you will only get back what the remainder of your rental period is worth as of what the current rates are.

If you want more information on this or if you are unsure about the length you are going to need your hired car that you call us directly as we can only allow refunds for unused days with one of our suppliers which we need to suite you with, so please make us aware before you book by calling +44 (0)113 880 0748 or emailing sales@thealternativeagency.co.uk.